Contact Us

We want to hear about your event!

If you have a question then use our short contact form to get in touch.

Our business hours are 9AM-9PM Monday to Friday and 9AM-1PM at weekends.

Once received we normally respond within a couple of hours so keep an eye on your inbox!

If you would prefer to email us directly then send a message to info@bigsmilebooth.com.  You can also call, SMS or WhatsApp us on 07799 782764!

Others  what we do!

All our guests loved it and so did we! Spent most of the night in it lol. Highly recommend them & would definitely book again in the future. Thank you both so much for making our wedding such an amazing one!
Thank you for providing the photo booth on Saturday evening. You guys were so accommodating from the very first point of contact. The feedback from the Rockies was fantastic,  they loved it!
Thanks very much for yesterday all the guests said how amazing the photo booth was it really made our night!

Frequently Asked Questions

We’ve been asked a lot of questions over the years so here are some of the ones that get asked most often.

If you have a question of your own that isn’t covered in the list then let us know by filling in the contact form above and we’ll do our best to help!

Get in touch

    How does the photo booth work?

    It’s very simple. You step up, grab some props, choose from colour or black and white photos and smile! Once the pictures have been taken they are printed out moments later on our high-speed photo printer.

    How long does it take to set up?

    Once we have the equipment inside the venue, it takes around 45 minutes for us to put it all together and be ready to go.  The setup time is not included in the hire period so if you have booked 3 hours, you will get a full 3 hours.

    How much space do you need?

    The ideal amount of space needed for both our open and enclosed booths is 5m x 4m (16ft x 13ft). It seems like a lot but this will allow space for the booth, props, guest book table and space for people to move around.

    • The inflatable wall is 3m (10ft) wide x 2.4m (8ft) tall.
    • The flowers/wooden background is 2.4m (8ft) wide x 2.1m (7ft) tall.
    • The enclosed booth is 3m (10ft) wide x 2.4m (8ft) deep/tall.

    We have a guide available that you can send to your venue.  Just get in touch and we can email it to you.

    Do we get a memory stick?

    To keep costs competitive we don’t include a memory stick.

    Don’t worry though as you don’t have to wait for the pictures.  You will be able to view and download them from your password-protected gallery the day after the party.

    If you do want a memory stick then you can either bring your own or we can supply one for an additional cost.

    How many printed copies are included?

    Option 1 includes a single printed copy per session.

    Options 2 & 3, our most popular packages include two printed copies per session, one for the people in the picture and another for your photo booth guest book.

    We do have an add-on so that everyone in the picture gets a printed copy.

    There are no limits to the number of times you can use the photo booth during the hire period.

    Can we bring our own props?

    Sure, not a problem at all!

    At the end of the hire, we’ll gather them up and give them back to you or leave them somewhere safe.

    Can we split up the hire period?

    Splitting up the hire period is great if you want a gap in the middle of the hire period, e.g. the booth opens between 4PM and 6PM and again between 8PM and 10PM.

    In this example, you would need 2 hours of idle time to cover the gap between 6PM and 8PM. Idle time is charged at £40.00 per hour.

    Can we add extra hours?

    Sure. If you are enjoying the photo booth so much and you want to extend the hire period, extra hours are always available at £100.00 per hour.

    Can we have the photo booth outside?

    Unfortunately not.

    As our wall and inflatable cube are inflatables, if it’s windy, that’s going to be a problem for us.  The ever-changing lighting conditions can cause big problems with picture quality and rain doesn’t mix so well with the electronics!

    What if the inflatable photo booth pops?

    The inflatables are made out of a strong cloth material so they cannot be punctured or torn easily.  If it did deflate then we always have a puncture repair kit just in case!

    Can we run the photo booth ourselves?

    Unfortunately not.  It’s a requirement of our public liability insurance that we are there to run and manage the photo booth.

    Having our staff there also covers you if there are any technical issues or if we need to change the paper and ink in the printer.

    Do you have public liability insurance?

    Yes, we do!

    Our insurance covers you for up to £10m in the highly unlikely event that you or one of your guests is injured using the booth.

    Can we personalise the back of the photo booth?

    Sure!

    Let us know what you need by filling in our short contact form at the top of this page and we’ll get back to you.